Shipping Policy
Fast, Reliable Delivery
We want your order with you as quickly as possible. Here's exactly how our shipping works.
How It Works
Your Order Journey
Step 01
Place Your Order
Complete checkout securely. You'll receive an instant confirmation email with your order details.
Step 02
Picked & Packed
Orders placed before 2pm (Mon–Fri) are picked, packed and dispatched same day from our UK warehouse.
Step 03
Dispatched
A tracking number is emailed to you. You can follow your parcel every step of the way in real time.
Step 04
Delivered
Your Regloow order arrives safely at your door. Start your glow journey.
Delivery Options
Choose Your Speed
Full Policy
Shipping Policy Details
Processing Times
All orders placed before 2:00pm Monday–Friday are processed and dispatched the same day. Orders placed after 2:00pm, or on weekends and bank holidays, will be processed on the next working day.
UK Delivery
Standard Delivery (3–5 working days): £3.99 — free on orders over £35. Delivered by Royal Mail or DPD.
Express Delivery (1–2 working days): £6.99. Delivered by DPD with tracking and 1-hour delivery window.
International Delivery
We ship to most countries worldwide. Delivery times vary by destination and are typically 7–14 working days. Shipping rates are calculated at checkout based on your location and order weight.
Please note: International orders may be subject to import duties and taxes on arrival. These are the responsibility of the recipient. Regloow has no control over these charges and cannot predict their value.
Tracking Your Order
A tracking link will be sent to your registered email address once your order has been dispatched. If you have not received your tracking information within 2 working days of placing your order, please contact us at support@regloow.com.
Failed Delivery
If a delivery attempt is unsuccessful, our courier will leave a card with instructions. Uncollected parcels are held for 14 days before being returned to us. If your parcel is returned to us, we will contact you to arrange re-delivery (additional shipping charges may apply).
Lost or Damaged Orders
If your order arrives damaged or goes missing, please contact us within 14 days of the expected delivery date. We will investigate with our courier and arrange a replacement or full refund as appropriate.